Urban Choice, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms described in this policy.

📌 1. Information We Collect

🧾 a) Personal Information

We may collect the following details when you:

  • Place an order
  • Create an account
  • Contact us

Information includes:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely via payment gateways)

🌐 b) Automatically Collected Information

When you browse our website, we may collect:

  • IP Address
  • Browser Type & Device Info
  • Pages Visited
  • Time Spent on Site
  • Cookies & Tracking Data

This helps us improve your experience.

✉️ c) Optional Information

We may collect additional data when you:

  • Subscribe to our newsletter
  • Participate in offers or surveys
  • Share reviews or feedback

🎯 2. How We Use Your Information

We use your data to:

  • Process & deliver orders
  • Provide customer support
  • Send order updates
  • Improve website performance
  • Personalize your experience
  • Offer deals & recommendations

👉 We do NOT sell or rent your personal data.

🤝 3. Sharing Your Information

We only share your data with trusted partners:

  • Delivery partners
  • Payment gateways
  • Customer support tools
  • Analytics & marketing services

They use your data only for service purposes.

🍪 4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember preferences
  • Analyze user behavior
  • Show relevant products & offers

You can disable cookies in your browser settings (some features may not work properly).

🔐 5. Data Protection & Security

We ensure strong security measures:

  • Secure servers
  • Encrypted payment processing
  • Limited access to personal data
  • Regular monitoring

⚠️ Note: No online system is 100% secure.

👤 6. Your Rights

You have the right to:

  • Access your data
  • Update/correct your information
  • Request account deletion
  • Opt-out of marketing emails
  • Withdraw consent anytime

🔗 7. External Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

👶 8. Children’s Privacy

We do not knowingly collect data from children under 13.
If such data is found, it will be removed immediately.

🔄 9. Policy Updates

We may update this policy from time to time.
Changes will be reflected with a new “Last Updated” date.

📞 10. Contact Us

For any privacy-related queries: